Privacy Policy / गोपनीयता नीति
Your privacy is precious. Learn how we safeguard your personal details.
1. Information We Collect
We collect the information you provide directly to us when creating a matrimonial profile. This includes personal identifiers such as your full name, date of birth, gender, contact number, and email address. We also collect detailed matrimonial data like religion, caste, sub-caste, education, profession, family background, and photographs to build a comprehensive profile. Additionally, government identity verification proof is collected for safety audits and verification checkmarks.
2. How We Use Your Information
Your collected information is primarily used to provide and enhance our matrimonial matchmaking services. We utilize profile details to recommend compatible matches based on preferences and calculations like Guna matching. Contact details are used to send verification codes, premium upgrade alerts, and critical account security updates. We also utilize user feedback to resolve technical issues and optimize search results. With your consent, we use data to connect you directly with matchmakers or Swayamvar Sahayaks.
3. Data Protection & Security
We implement advanced industry-standard security protocols to secure your sensitive matrimonial information. All communication with our servers is encrypted using Secure Socket Layer (SSL) technology. Profile photos and personal identity documents are stored in secure cloud environments with strict role-based access. We consistently execute threat scans and database audits to prevent unauthorized leakage or access. You also retain full dashboard controls to restrict display settings for contacts and pictures.
4. Third-Party Sharing
Swayamvar Setu respects your privacy and does not sell or trade your personal information. We share relevant match details only with registered, verified website members looking for profiles. Under legal requirements, we may release logs and information to regulatory or law enforcement agencies. We utilize trusted third-party services exclusively for completing SMS verification, secure gateway payments, and server analytics. These vendors are bound by legal contracts to keep all data fully confidential.
5. Your Rights
You hold complete ownership and authority over the data you provide to Swayamvar Setu. You have the right to access, review, and modify your personal profile information at any time via the dashboard. You can also change visibility configurations for contact details, hide your profile temporarily, or select to delete your account permanently. In case of deletion, we instantly purge all your active data, images, and history from our live server databases safely.
6. Contact for Privacy Concerns
If you have any questions, clarifications, feedback, or concerns regarding our privacy protocols or data handling procedures, please get in touch immediately. You can reach out directly to our dedicated support email line at support@swayamvarsetu.com. Alternatively, you can communicate with our primary Grievance Officer or submit a ticket from the contact form. We strive to address all safety and data related inquiries within 24 to 48 hours.